-
Before you pick up the phone
-
Step 1: Ask for the full package price, not just the cable per meter
-
Step 2: Compare lead times, not promises
-
Step 3: Get traceability and compliance documents as part of the quote
-
Step 4: Check accessories and compatibility before you sign
-
Step 5: Put the commercial terms in writing
-
Small order? Don't apologize
-
Common mistakes I've made so you don't have to
What is Nexans? If you've ever searched "Nexans products and services" or "Nexans Kabel" and gotten a wall of marketing language, you're not alone. Nexans is a global cables and systems company that makes power cables, communication cables, connectors, accessories, and provides engineering services. According to Nexans (nexans.com), their portfolio covers power, data, and communication cable systems. As someone who manages cable procurement for a mid-sized utility contractor, I've spent years comparing quotes, chasing test certificates, and talking with Nexans reps. This is the checklist I use when buying Nexans products—and the mistakes I've learned to avoid.
This checklist is for you if you're a small contractor buying a single reel, or a larger firm doing quarterly blanket orders. It's not a technical design guide. It's a practical "what to check before you commit" list.
Before you pick up the phone
Please don't call a rep and ask for "some 12 AWG cable." I made that mistake in my first year. I specified gauge but not stranding class, and the cable was too stiff for the termination. Cost me a $1,100 redo. So do this first: note voltage rating, conductor material, number of cores, insulation type, armor or jacket, stranding class (IEC 60228 has Class 1, 2, 5, etc.), and any standard your project requires.
You'll often see "Nexans Kabel" on German-language spec sheets. That's the same company, just the German market name. Don't let it confuse you. What matters is the technical designation in the datasheet, not the market label.
Step 1: Ask for the full package price, not just the cable per meter
Nexans products and services include more than cable. The price per meter is only the beginning. You also need connectors, terminations, joints, cleats, and sometimes field services. I've had a quote that looked 12% cheaper than the alternative, but by the time I added connectors and engineering support, it was 6% more expensive. Actually, 6.4% more—I checked the spreadsheet after I got burned the first time.
Ask for a line-by-line breakdown. If a supplier says "that's included," ask where it's included. Get the total landed cost: cable, accessories, logistics, taxes, and compliance documents.
Step 2: Compare lead times, not promises
I've taken quote calls on these same office phones for six years, and the verbal lead time is the least reliable number. One rep once told me a product had a two-week lead time—or rather, 15 business days once transport was added. That difference matters if you're planning an outage window. Get lead times in writing and update them after the order is placed. I also ask: what happens if the delivery slips? Does the quote change? Some vendors quote "ex works" and let you deal with the transport risk. Fine, if you know that upfront.
If you're ordering a small test length, ask the lead time for that too. Small orders sometimes get batched with bigger production runs. It's not a rejection, but you want to know before you promise a client a date.
Step 3: Get traceability and compliance documents as part of the quote
This is the step most buyers skip until the cable arrives. Then they spend two weeks chasing the certificate of conformity, and the inspector won't sign off. I don't have hard data on how often this happens across all vendors, but in my experience, the first delivery from a new supplier is missing something about 20% of the time.
When comparing Nexans quotes, ask for: lot number, test certificate, declaration of conformity, and, if needed, a factory acceptance test report. Put that in the RFQ, not in the afterthought column. If a vendor says "we can send that later," ask for a sample document first. If they won't, that's a red flag.
Also pay attention to environmental claims. If someone calls a cable "recyclable" or "green," ask what that means. Per FTC Green Guides (ftc.gov), recycled or recyclable claims need evidence. A vague "eco-friendly" statement on a spec sheet isn't enough.
Step 4: Check accessories and compatibility before you sign
Nexans makes connectors and accessories that are designed to work with their cables. That's a real advantage if you're using a full system. But don't assume "same specifications" means identical results across vendors. I did that once with a joint. The conductor diameter was "within spec," but the insulation thickness tolerance wasn't, so the joint didn't fit. The vendor had met their spec; I had missed the compatibility requirement. That rework cost more than the cable.
Ask: are the accessories from the same product family? Is there a system guarantee? Does the installation instruction require special tooling? You want the answer in writing.
Step 5: Put the commercial terms in writing
I ask every supplier to send pricing before we discuss it on the phone. The phone is for clarifications, not for the final price. Once we've agreed, I summarize in an email: price currency, payment terms, Incoterm, delivery date, cancellation policy, and warranty. That email becomes the audit trail.
Jackie, a Nexans rep who's handled our account for years, once told me, "The quote is the beginning, not the end." I remember thinking she was being dramatic. Then a $4,000 order turned into a $5,200 order because I didn't verify the payment terms and wire fees. I want to say the wire fee was only $60, but don't quote me on that. The point is, everything adds up.
Small order? Don't apologize
This stance is personal. In my first company, I placed a $200 order for cable samples. One supplier ignored me. Another took the order and delivered three days early. That supplier then got my $20,000 order two years later. Good vendors don't treat small orders like charity; they treat them like a future relationship.
If you're buying Nexans products through a distributor or directly, ask about minimum order lengths. But don't accept rude or dismissive service just because you have a small budget. Your money is still money.
Common mistakes I've made so you don't have to
- Specifying "cable" instead of an application requirement. Use the project specification or datasheet.
- Ignoring the stranding class. It affects flexibility, termination, and cost.
- Assuming one quote is "probably" the same as another. Compare total system cost, not just cable price.
- Not asking about test certificates until after delivery. Then it's a chase, not a check.
- Trusting a verbal "yes" on compatibility. Get it in the order form.
That's the checklist. It took me about 4 years and maybe 130 orders to understand that vendor relationships matter more than vendor capabilities. The cheapest quote is easy. The complete quote is hard. If you're on the phones tomorrow asking "what is Nexans?" or "what is included in this quote?"—this is the baseline.