Last updated: January 2026
When you submit an inquiry through our contact forms, we collect personal information including your name, company name, email address, phone number, and project details. We also collect non-personal information through cookies and analytics tools, including IP address, browser type, pages visited, and time spent on the Site.
Personal information is used to respond to your inquiries, provide technical support, and deliver requested product specifications. We may also use your information to send relevant product updates and industry news, from which you can unsubscribe at any time.
We do not sell, trade, or otherwise transfer your personal information to third parties, except where necessary to fulfil your request (e.g., coordinating with local distributors) or where required by law. Third-party service providers processing data on our behalf are contractually bound to maintain confidentiality.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 36 months from the last interaction. You may request deletion of your data at any time by contacting us.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmissions are encrypted using TLS 1.2 or higher.
Under the General Data Protection Regulation, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing and to withdraw consent at any time. To exercise these rights, contact our Data Protection Officer at [email protected].
The Site uses cookies to improve user experience and analyse site traffic. Essential cookies are required for site functionality. Analytics cookies (Google Analytics) are used with anonymised IP addresses. You can manage cookie preferences through your browser settings.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the Site after any modifications constitutes acceptance of the revised policy.
For privacy-related inquiries, contact our Data Protection Officer at [email protected] or write to Nexans Cables, 14 Rue de la Confluence, 69002 Lyon, France.